How would you like to make your claim?

Talk to our claims team

Please report a claim (even if it’s a potential claim) as soon as possible.
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Call on: 0203 907 1780
Monday to Friday – 9am to 5.30pm
(excluding bank holidays)

To report a claim outside of these times, please complete the claim form here and a member of the claims team will get in touch on the next working day to assist you.

What will you need when you call?

Our claims experts will ask you for the following so please have it to hand:

• Your policy number and personal details
• What happened, including where and when the incident occurred
• Any documents or photographs to support your claim
  
• A crime reference number if the claim relates to malicious damage, theft or a break-in